Contact us by clicking on the GREEN PATIENT PORTAL BUTTON or call 919-876-9797 to schedule an appointment. Communication through the Patient Portal is easy and efficient.  Same day appointments are available for urgent needs.

Three days prior to your appointment we will send a communication through Phreesia, our patient intake management solution.  Please confirm and complete the on-line forms prior to arrival.  Phreesia makes it easy for you to accomplish this on your mobile device or home computer.  

We ask that reschedules and cancellations be made as far in advance as possible, but with at least twenty-four hours notice. We reserve the right to charge $75.00 for missed appointments or same day cancellations/reschedules.  There is a $150.00 charge for rescheduling or cancelling surgeries with less than two weeks notice.

Hospitalization and Emergencies


If you have an urgent medical problem after office hours, please call our main office number 919-876-9797 to reach our physician on call.  Please speak slowly and answer all prompts.  You may expect our physician to promptly return your call. In the rare event that you are unable to reach the answering service, please call the Rex Women's Center 919-784-3100.

All hospital-based procedures, surgeries and deliveries are performed at Rex Hospital.  Select the following links to obtain additional information about the REX Women's Center and OB Emergency Department:  OB Emergency Department

Physicians are on call to handle medical emergencies.  A service fee of $25 will be billed for non-urgent calls made after hours.

Insurance and Billing

Please bring a picture ID, your current insurance card and a valid credit card to your appointment.  Co-pays, deductibles and co-insurance are due at the time of service.  We will file with your insurance company but, require that a credit card be placed on file to be used for the portion your insurance requires you to pay.

We are contracted with most major insurance carriers but suggest that you contact your insurance company if you are unsure of your coverage or network benefits.  It is our policy to collect past due balances prior to scheduling/providing routine services.  Statement charges and late fees may be applied to past due balances.  If you have a problem paying your bill please contact our patient account representative.  Payment plans are available if made in advance.  We are always willing to work with anyone who shows good faith in meeting financial responsibilities.

We accept cash, checks, money orders, Mastercard and VISA.  You may also pay your bill online via the patient portal.  There is a $35 fee for returned checks and failed credit cards. 

Prescription Refills

Please try to anticipate the need for medication.  Refill requests should be made at least one week before your medication runs out.  The most expeditious method to obtain a refill is to CALL YOUR PHARMACY FIRSTThe pharmacy will submit an electronic request to your physician with all the details required for processing.  This will reduce wait time and phone tag between you, our office and the pharmacy.  Please allow 48 hours for your request to be processed and then check with your pharmacy.

Test Results and Referral Appointments

You will find your test results in the Patient Portal as soon as they are available. A physician will contact you by telephone if there is a concern or abnormal result.  Some test results will be reviewed by a follow-up appointment.  

Our clinical staff will coordinate and assist you with referral appointments. Please respond promptly to any Patient Portal messages regarding referral appointments.


Medical Records

The patient portal provides easy access to your medical information.  From the home page please select the MY HEALTH tab to review or download and print your Visit Summaries, Test Results, Medication Lists, Vitals and Medical History. 

If you require additional information, please complete the Authorization for Release of Medical Information. The link is located below.  Please notice the explaination the bottom of the release form which outlines the fee for this service.  


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